Insurance and EAP

Insurance

We bill most major insurance companies for services.

This includes:

AETNA (**EXCLUDING Better Health)

Blue Cross Blue Shield**

Consociate

Health Alliance

Multiplan (PHMS)

OSF Direct Access / OSF Central East HMO**

UMR

United Health Care

UHC All Savers

UHC Caterpillar

Unity Point Health / Carle Health (**EXCLUDING Health Partners)

Call our office if you want us to check on your particular insurance plan. We are here to help!

Please call our office at 309.966.0068, and we will verify your insurance benefits and get you scheduled. We are here to serve YOU, start to finish.

*Please note we do not accept ANY type of Medicare or Medical Card/Public Aid.

**AETNA Better Health is a Medicare branch of plans which we are unable to bill

**If you carry Blue Cross Community Health Plans, this is a form of Medicaid, and we cannot bill them. Please refer to your member ID. Prefixes of XOG or XOJ indicate Medicaid plans.

**Effective 1/1/25, the OSF Healthcare Central HMO merged with OSF Healthcare East and is now called OSF Central East. If your BCBS card states PCP: 476 OSF CTRL East, we are in-network.

**We CANNOT accept Health Partners at this time, even though they are a branch of Unity Point plans. Please refer to your member ID. If it says HealthPartners, we are NOT in-network with these plans.

EAP

An employee assistance program (EAP) is an employee benefit program offered by many employers. EAPs are intended to help employees deal with personal problems that might adversely impact their job performance, health, and well-being. EAPs are designed as short term counseling options and are often free for employees and their family members.

We are ONLY accepting District 150 Peoria Public Schools EAP at this time. Even if you have an EAP benefit, we can initiate counseling through your insurance plan and skip you directly to using your insurance benefits.

Find out more

Self-pay/Uninsured Clients

“NO SURPRISES ACT” GOOD FAITH ESTIMATE NOTICE

You have the right to receive a “Good Faith Estimate” (GFE) explaining how much your care will cost. Under the law, licensed mental health professionals need to give clients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a GFE for the total expected cost of any non-emergency items or services.

• Your provider must give you a GFE in writing for scheduled services within designated timeframes. You can also ask your provider for a GFE before you schedule an item or service. We provide a GFE upon scheduling your first visit which can be viewed within your patient portal or sent ahead of time upon request.

• If you receive a bill that is at least $400 more than your GFE, you can dispute the bill.

• Make sure to save a copy or picture of your GFE.

For questions or more information about your right to a GFE, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Please call our office 309-966-0068 to receive your individualized GFE prior to starting services.

Insurance and EAP

Insurance

EAP

Self-pay/Uninsured Clients

“NO SURPRISES ACT” GOOD FAITH ESTIMATE NOTICE

Peoria Public School District 150 - ViCare